Privacy Policy

Last Updated: [15/10/2025]

At Eyegenics Vision Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us online or offline, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, contact number, email address, age, and gender (when booking an appointment or filling out a form).

  • Medical Information: Vision prescriptions, medical history, or health-related details voluntarily provided for diagnosis or consultation.

  • Usage Data: IP address, browser type, pages visited, and time spent on our website.

  • Communication Data: Messages or emails you send us, including feedback and inquiries.

2. How We Use Your Information

We use your information for the following purposes:

  • To book, confirm, and manage appointments.

  • To provide eye care services and maintain patient records.

  • To send reminders, updates, or health-related communication (with your consent).

  • To improve our services, website performance, and user experience.

  • To comply with legal or regulatory requirements.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your data is stored securely and used only for legitimate healthcare and administrative purposes.

4. Sharing Your Information

We do not sell, trade, or rent users’ personal identification information to others.
We may share limited information only:

  • With authorized medical professionals or lab partners (for diagnosis or treatment).

  • With trusted third-party service providers (such as appointment or SMS systems) who assist us in operating our clinic and website.
    All third parties are required to maintain confidentiality and data security.

5. Cookies & Website Tracking

Our website may use “cookies” to enhance your browsing experience. You can choose to disable cookies through your browser settings, but certain parts of the site may not function properly without them.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data.

  • Withdraw consent for communication at any time.

  • Request deletion of your information (subject to medical record laws).

To exercise these rights, please contact us at [Insert clinic email address].

7. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

8. Updates to This Policy

Eyegenics Vision Care may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: [eyegenicsvisioncare@gmail.com]
📞 Phone: [9284979660]
🏥 Address: [Eyegenics Vision Care Building -L4 , Sho p No-5 ,Asavari Gruhasankul gate No 2 , Taloja phase 2 Navi Mumbai - 410208]